At Gift Moments, we are committed to making our website accessible and enjoyable for everyone, including shoppers with disabilities. We strive to provide a seamless browsing and shopping experience for all visitors, regardless of technology or ability.

Our Standards

We work to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline best practices for making web content more accessible to screen reader users, individuals with visual impairments, motor disabilities, and cognitive differences.

How We Support Accessibility

Our site is built on WooCommerce and powered by the Blocksy theme, incorporating key design and technical features to support ease of use:

  • Keyboard Navigation: Our menus, interactive elements, product galleries, and buttons are designed to be fully accessible using a keyboard.
  • Responsive Layouts: Pages and product grids adapt smoothly across desktop, tablet, and mobile devices, supporting screen zoom and magnification up to 200% without loss of functionality.
  • Readable Design: We use high-contrast text and clear typography across our product listings, checkout flows, and footer navigation.
  • Form & Checkout Usability: WooCommerce checkout forms and input fields include visual labels and structured steps to assist screen readers and auto-fill tools.
  • Image Descriptions: We continuously update our product images with descriptive alt text (alt="") to assist screen-reader users in identifying products.

Third-Party Content & Ongoing Improvement

While we aim for full accessibility across all areas of our website, some third-party integrations (such as embedded payment portals or social media widgets) may occasionally present limitations outside our direct control. We actively review and test our site to identify and fix accessibility barriers as web standards evolve.

Need Assistance or Have Feedback?

If you experience any difficulty accessing information, navigating our store, or completing an order, please reach out to us. We are happy to assist you directly and provide information in alternative formats where needed.

  • Email: [support@giftmoments.co.uk] (replace with your support email)
  • Contact Form: [Link to your Contact Us page]
  • Response Time: We aim to respond to all accessibility inquiries within 1–2 business days.