Simply when you have found the product you would like to buy enter your
personalisation into the boxs, choose quantity and add it to your cart, then follow the
quick and easy checkout instructions. You can view your cart at any time
by clicking the cart icon at the top right of your page.
Orders over £30 are sent via a tracked courier service an email will
be sent to you when your item has been dispatched containing your
tracking number and how to track your order. Order under £39.99 will be
sent via a standard service.
If your parcel has beeen returned to us we will contact you to arrange
redelivery this may incur a small fee to cover extra postage costs.
Unfortunately we are not able to refund any orders that have been
returned to us due to the nature of the products.
Not to worry, you can us the contact us form to let us know about your
problem. Please let us know as much information as possible about your
order when contacting us. This will help us to answer your questions as
quickly as possible. Please try to include Name, Email Address, Postal
Address, Order Number and Problem with fault. We may require you to send
over an image to investigate your claim further, images can be sent to
Each product will show if it is currently in stock, you will also be
able to add the item to the basket if it is available. There may be
times when we unfortunately go out of stock after receiving your order,
if this happens we will contact you to let you know when your item is
back in stock.
Unfortunately we are not able to accept returns due to the nature of the
products for sale . Please view our returns policy for more
information. If there is a problem with your item please contact us.